Shipping policy
SHIPPING
Every watch is carefully prepared, then dispatched within 24 business hours from France. Standard delivery is free throughout Europe.
|
24 h DISPATCH |
Free STANDARD DELIVERY |
Tracked ON EVERY PARCEL |
CONTENTS
| 01 Processing your order | 02 Zones, times and rates |
| 03 Customs duties and taxes | 04 Order tracking |
| 05 Statutory delivery period | 06 Incorrect address |
01
Processing your order
Once your payment has been verified, processing and dispatch may take up to 24 business hours. This period does not include weekends or public holidays. Any order placed after 11 a.m. is dispatched on the next business day. The times below run from dispatch, not from the order date.
02
Zones, times and rates
| DESTINATION | STANDARD | EXPRESS |
|---|---|---|
| France |
Free 2 to 3 business days |
€9 1 business day |
|
Western and Northern Europe Germany, Austria, Belgium, Denmark, Spain, Finland, Italy, Luxembourg, Netherlands, Portugal, Sweden |
Free 3 to 5 business days |
€14.90 1 to 2 business days |
| United Kingdom |
Free 3 to 5 business days |
€14.90 1 to 2 business days |
|
Central and Eastern Europe Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Czechia, Romania, Slovakia, Slovenia |
Free 5 to 7 business days |
€14.90 1 to 2 business days |
|
North America United States, Canada, Mexico |
Not available | €14.90 2 to 7 business days |
|
North Africa and the Gulf Algeria, Saudi Arabia, United Arab Emirates, Morocco, Tunisia |
Not available | €39 2 to 7 business days |
03
Customs duties and taxes
For deliveries outside the European Union — in particular to the United Kingdom, North America, North Africa and the Gulf — customs duties and local taxes may apply on entry into the destination country. These charges are payable by the recipient and are included neither in the displayed price nor in the delivery costs. They may also extend the times indicated.
04
Order tracking
As soon as your parcel is dispatched, you receive an email containing your tracking number.
05
Statutory delivery period
In accordance with Article L.216-1 of the French Consumer Code, we undertake to deliver your order within a maximum of 30 days from the conclusion of the contract. Should this period be exceeded, you may terminate the contract and obtain a full refund of your order.
06
Incorrect address
It is your responsibility to check that the delivery address entered when placing the order is accurate. A parcel returned because of an incorrect or incomplete address may incur reshipping charges.